Products & Hair

What products does Zodiac Bundles offer?

We offer wigs, hair bundles, lace closures, lace frontals, and custom wig options through our Wig Lab. Product availability, lengths, and specifications are listed on each product page.

How do I choose the right wig or lace option?

Review the product description carefully for the lace type, length, texture, color, and other specifications. If you need help before ordering, contact us through our website.

Can I customize my wig?

Yes! Our Wig Lab lets you explore custom options based on the available selections, which may include the base wig or frontal and bundles, hair color, pattern, style, and parting.

Ordering & Payment How do I place an order?

Browse our website, select your desired product and available options, add it to your cart, and follow the checkout instructions.

Can I change or cancel my order?

Contact us as soon as possible if you need a change or cancellation. Once an order has been processed or custom production has begun, changes may not be possible.

Are my payments secure?

Payments are handled through the payment options available at checkout. Please complete your purchase through our official website.

Shipping & Delivery

How long will my order take?

Processing and delivery times vary depending on the product. Custom Wig Lab orders may take up to 3 weeks for processing and shipping. Please review our Shipping Policy and individual product listings for details.

Do you offer free shiping?

Yes! We offer free shipping on qualifying orders of $300 or more, subject to the terms displayed at checkout. pping?

Will I receive tracking information?

Tracking information will be provided when available after your order ships.

Discounts & Ambassadors

How do I use an ambassador discount code?

Enter your ambassador’s promo code in the designated discount-code field at checkout. Make sure the code is entered correctly and that your order meets any applicable requirements.

Can I use more than one discount?

Discount combinations depend on the promotions and checkout rules in effect at the time of purchase. Check the terms of each offer before ordering.

Returns & Refunds

Can I return or exchange my order?

Our products are generally final sale, except for qualifying damaged, defective, or incorrect orders and situations where applicable law requires otherwise. Please read our Return & Refund Policy before purchasing.

What if my order arrives damaged or incorrect?

Contact us promptly with your order number and clear photos of the issue. Our Return & Refund Policy explains how to submit a claim and what happens next.